Back to Portfolio
Enterprise

Salesforce Implementation for a Leading Data Center

Our client is a leading developer and operator of data center infrastructure, serving dynamic digital economies across Asia. They have a strong presence in regions such as China, Singapore, India, Indonesia, and Japan, where they provide scalable and robust digital infrastructure solutions. They sought Motion Pexels’s assistance to implement Salesforce CRM to enhance their customer interactions and streamline various processes.

Salesforce Implementation for a Leading Data Center

Overview

Our client is a leading developer and operator of data center infrastructure, serving dynamic digital economies across Asia. They have a strong presence in regions such as China, Singapore, India, Indonesia, and Japan, where they provide scalable and robust digital infrastructure solutions. They sought Motion Pexels’s assistance to implement Salesforce CRM to enhance their customer interactions and streamline various processes. The project involved the implementation of a Salesforce CRM solution to meet the specific needs of the client. Motion Pexels was engaged to provide comprehensive Salesforce implementation services, including administration, standard setup, multi-lingual capabilities, data import, custom development, third party integrations, salesforce mobile app configuration, and deployment support. The goal was to create an efficient, user-friendly CRM environment that supports the client's operations across multiple regions and languages.

Solution

Motion Pexels configured Salesforce to support Chinese and Japanese, ensuring all labels and input fields could display and accept data in these languages. Motion Pexels implemented Shadow copy fields were implemented to facilitate global search functionality in multiple languages.

Business Value

Motion Pexels delivered a robust, scalable, and user-friendly Salesforce CRM solution that significantly enhanced the client’s ability to manage customer relationships and data across multiple regions and languages. The key value propositions included:

Technologies

.netSalesforce